Frequently Asked Questions
from McCoy Roofing's Omaha-Area Customers
- Is McCoy Roofing, Siding & Contracting truly a local, Omaha-based company?
- Will McCoy Roofing be able to help me with my insurance claim?
- My insurance company told me I don't need a new roof, but everyone in my neighborhood seems to be getting one. Can McCoy Roofing offer a second opinion?
- Does McCoy Roofing require a down payment?
- Does McCoy Roofing offer financing plans?
- Does McCoy Roofing accept credit cards?
- What types of roofing does McCoy install?
- Besides roofing and siding, what other work can McCoy do for me?
- Once I've worked out all the details, how long will it take McCoy to begin work on my project?
- How long will it take McCoy to install my new roof?
- What if there's a chance of rain the day my roof is to be installed?
- Why are the roofing materials stored on my driveway instead of on my roof like others I've seen?
- Are your installers employees of McCoy Roofing, Siding & Contracting?
- Do I need to do any preparation before McCoy's installation crew arrives at my house?
- Where does McCoy Roofing purchase its building materials?
- What should I do if I have a question or concern during work on my project?
- What kind of warranty comes with a purchase from McCoy Roofing?
- What's the best way to say thank you to McCoy Roofing for a job well done?
Is McCoy Roofing, Siding & Contracting truly a local, Omaha-based company?
Yes—since 2007. We started in a spare-bedroom-turned-office right here in Omaha. To date, we have roofed several thousand houses in the Omaha and surrounding areas, including many homes owned by prominent local personalities.
Will McCoy Roofing be able to help me with my insurance claim?
We specialize in insurance claims. We pride ourselves on being very knowledgeable about the storm damage side of the insurance industry, so we'd be happy to walk you through the process of determining whether or not you have a claim, to actually making the claim, meeting your insurance adjuster, receiving a settlement, and starting the construction process.
My insurance company told me I don't need a new roof, but everyone in my neighborhood seems to be getting one. Can McCoy Roofing offer a second opinion?
We'd be happy to give you a second opinion as well as a free inspection. Over time, storm damage may become a lot more apparent; if this is true in your case, there could still be some options for you with your insurance company.
Does McCoy Roofing require a down payment?
We require a deposit upon delivery of materials to your property. We very rarely ask for a payment prior to that.
Does McCoy Roofing offer financing plans?
We currently do not offer financing. Upon request, however, we can direct you to some local lenders who may be a good fit for you.
Does McCoy Roofing accept credit cards?
We currently accept most major credit cards, but we must add a service fee to all invoices paid with a credit card.
What types of roofing does McCoy install?
We roof both residential and commercial property. We can and do install almost every kind of product that exists in the marketplace, and we have experience ranging from very steep churches, houses, and apartment complexes to low-pitch office buildings and industrial spaces.
What types of siding does McCoy install?
We typically install vinyl siding, but we've installed quite a few other types of siding as well. Most of our siding business is generated from storm damage, which is catastrophic to vinyl siding by nature. Our availability and capability to complete other types of siding varies by season and weather.
Besides roofing and siding, what other work can McCoy do for me?
We are licensed with the state as a general contractor, which means we can legally complete many, many different trades for you. However, the roofing, gutters, and vinyl siding segments of our business are what have kept us busiest over the years, so we're closest to local subcontractors who work these trades. If there's other work you'd like to have done, please feel free to inquire through your McCoy Roofing sales rep.
Once I've worked out all the details, how long will it take McCoy to begin work on my project?
Your McCoy sales rep should be able to give you an initial timeframe as well as keep you informed on the progress of your project. Note that product availability from suppliers, weather, and holidays can all impact the timing and completion of any roofing project.
How long will it take McCoy to install my new roof?
Most average-sized houses take one to three days depending on a host of different variables. In most cases, though, your sales rep will be able to provide a time estimate based on your unique circumstances.
What if there's a chance of rain the day my roof is to be installed?
It's our job to be ready and prepared for the most troublesome of weather conditions. We take utmost caution when making decisions, but we strive to complete as much work as possible without compromising safety or quality.
Why are the roofing materials stored on my driveway instead of on my roof like others I've seen?
In most cases, we believe it isn't good for your house or your driveway to be a recipient of "roof loading," a practice that puts a semi truck in your driveway and thousands of pounds of materials on one or two small areas of your roof. We believe that fewer problems occur when we can ground drop the goods onto your driveway. Most of the time, these materials can be placed far enough away from your house to avoid blocking access to your garage.
Are your installers employees of McCoy Roofing, Siding & Contracting?
All of our installers are qualified sub-contractors, not full-time employees. Many have worked closely with us since our founding.
Do I need to do any preparation before McCoy's installation crew arrives at my house?
Yes. We'll a vehicle-free driveway for our dump trailer and other equipment. Please make sure any vehicles you'll need are not parked in your garage, as we will be blocking driveway access during construction. Be sure to remove any fragile valuables from walls/wall-mounted shelves, too, as vibrations from the installation process could damage such items.
If you have skylights—even if they are not being replaced—please place a sheet on the floor, furniture, or other objects below them, as they will be, in most cases, lifted up and laid back down. This can allow debris to fall into your house. If you have a pool, hot tub, or ornamental fountain, please cover it as well.
Where does McCoy Roofing purchase its building materials?
We work with many local suppliers to obtain the highest quality products at the best possible prices. To ensure this is always the case, we do not limit ourselves to purchasing exclusively from one or two suppliers.
What should I do if I have a question or concern during work on my project?
Please talk to your McCoy sales rep; this person also happens to be your project coordinator and supervisor. You can also call our office during business hours at 402-616-7304.
What kind of warranty comes with a purchase from McCoy Roofing?
All of our workmanship comes with a two-year warranty. Manufacturers' warranties vary but are never less than 25 years. We can supply you with literature about this upon request.
What's the best way to say thank you to McCoy Roofing for a job well done?
The very best thing you can do to thank us for a job well done is to refer us to someone you know. The next best thing you could do is fill out the short survey we'll send you when your project is complete. The only way we can learn to better serve our customers is to know what we're doing right and what we could be doing better—so we sincerely appreciate any feedback you're able to provide.